Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on July 15, 2024 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 07:22 AM UTC
Resolved
Jul 15, 2024, 07:34 AM UTC
Duration
11m
Detected by Pingoru
Jul 15, 2024, 07:22 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Jul 15, 2024, 07:22 AM UTC

    Some customers are having difficulty logging on to Westpac One online banking. Our tech teams are investigating. We apologise for any inconvenience.

  2. resolved Jul 15, 2024, 07:34 AM UTC

    This incident has been resolved.