Westpac New Zealand incident

Technical issue affecting ATMs and branches

Minor Resolved View vendor source →

Westpac New Zealand experienced a minor incident on August 6, 2024 affecting Contact Centre and Westpac Branches and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 04:06 AM UTC
Resolved
Aug 06, 2024, 04:29 AM UTC
Duration
23m
Detected by Pingoru
Aug 06, 2024, 04:06 AM UTC

Affected components

Contact CentreWestpac BranchesATMs

Update timeline

  1. investigating Aug 06, 2024, 04:06 AM UTC

    We’re currently experiencing technical difficulties and some ATM and branch services may be affected. We apologise for the inconvenience and are working to resolve this.

  2. resolved Aug 06, 2024, 04:29 AM UTC

    This incident has been resolved.