Westpac New Zealand incident

Some customers unable to access Westpac One

Notice Resolved View vendor source →

Westpac New Zealand experienced a notice incident on October 21, 2024, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 02:21 AM UTC
Resolved
Oct 23, 2024, 07:43 PM UTC
Duration
2d 17h
Detected by Pingoru
Oct 21, 2024, 02:21 AM UTC

Update timeline

  1. identified Oct 21, 2024, 02:21 AM UTC

    A small number of customers are currently unable to access Westpac One. We apologise for the inconvenience and our team are working hard to resolve this. If you require urgent help with your banking, please call us on 0800 400 600. If you're overseas, call +64 9 912 8000, or call collect via the international operator in your country. Alternatively, you can email our team at [email protected] for further assistance

  2. resolved Oct 23, 2024, 07:43 PM UTC

    This incident has been resolved.