Westpac New Zealand incident

Westpac One unavailable on iPhone/iOS

Notice Resolved View vendor source →

Westpac New Zealand experienced a notice incident on November 10, 2024, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2024, 10:07 PM UTC
Resolved
Nov 10, 2024, 10:22 PM UTC
Duration
15m
Detected by Pingoru
Nov 10, 2024, 10:07 PM UTC

Update timeline

  1. investigating Nov 10, 2024, 10:07 PM UTC

    Some customers are currently unable to access our Westpac One app on iPhone/iOS. This outage appears to only be affecting iOS or iPhone users. Customers can still access Westpac One via Android devices or via a web browser. Our tech teams are looking into this with urgency. We apologise for the inconvenience

  2. resolved Nov 10, 2024, 10:22 PM UTC

    This incident has been resolved.