Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on November 29, 2024 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 08:53 PM UTC
Resolved
Nov 29, 2024, 11:24 PM UTC
Duration
2h 30m
Detected by Pingoru
Nov 29, 2024, 08:53 PM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Nov 29, 2024, 08:53 PM UTC

    Some customers are currently experiencing difficulties accessing Westpac One digital banking. Our tech teams are looking into this with urgency. We apologise for the inconvenience.

  2. resolved Nov 29, 2024, 11:24 PM UTC

    This incident has been resolved.