Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on April 9, 2025 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 01:51 AM UTC
Resolved
Apr 09, 2025, 06:14 AM UTC
Duration
4h 23m
Detected by Pingoru
Apr 09, 2025, 01:51 AM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating Apr 09, 2025, 01:51 AM UTC

    Due to a technical issue, Westpac One digital banking is currently unavailable. Our tech team is working to fix this as soon as possible. We apologise for the inconvenience.

  2. resolved Apr 09, 2025, 06:14 AM UTC

    This incident has been resolved.