Westpac New Zealand incident

Westpac One unavailable

Major Resolved View vendor source →

Westpac New Zealand experienced a major incident on May 2, 2025 affecting Westpac One - (Browser) and Westpac One - (Mobile App - iOS) and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 08:46 PM UTC
Resolved
May 02, 2025, 08:57 PM UTC
Duration
11m
Detected by Pingoru
May 02, 2025, 08:46 PM UTC

Affected components

Westpac One - (Browser)Westpac One - (Mobile App - iOS)Westpac One - (Mobile App - Android)

Update timeline

  1. investigating May 02, 2025, 08:46 PM UTC

    Due to a technical issue, Westpac One digital banking is currently unavailable. We apologise for the inconvenience, our tech teams are working urgently to resolve this issue.

  2. resolved May 02, 2025, 08:57 PM UTC

    This incident has been resolved.