Webtrends Optimize experienced a major incident on January 29, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 29, 2026, 11:20 AM UTC
We have had two short periods of UI failures for some users this morning, lasting roughly 2-3 minutes each. These have been addressed, and the UI is back to being stable again. No other services have been affected, such as test delivery, data collection etc. - the issue was scoped to one piece of our User Interface only. We apologise for any inconvenience felt during these moments.