Webroot incident

Frankfurt EU18 is currently experiencing a degradation in service

Minor Ongoing View vendor source →

Webroot is currently experiencing a minor incident affecting Frankfurt EU18, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 03:38 PM UTC
Resolved
Ongoing
Duration
● 3h 8m
Detected by Pingoru
Jun 24, 2026, 03:38 PM UTC

Affected components

Frankfurt EU18

Update timeline

  1. investigating Jun 24, 2026, 03:38 PM UTC

    Frankfurt EU18 is currently experiencing a degradation in service. Teams have identified that the farm is still experiencing slowness and are currently working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. Tracking Number: IM3950211

  2. investigating Jun 24, 2026, 05:38 PM UTC

    Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. Tracking Number: IM3950211