Webroot incident

Core EDR/MDR experienced an issue

Minor Ongoing View vendor source →

Webroot is currently experiencing a minor incident affecting Core EDR/MDR, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 01:05 AM UTC
Resolved
Ongoing
Duration
● 1h 37m
Detected by Pingoru
Jun 24, 2026, 01:05 AM UTC

Affected components

Core EDR/MDR

Update timeline

  1. investigating Jun 24, 2026, 01:05 AM UTC

    Core EDR/MDR North America datacenter is currently experiencing an issue. The Alerts section in the OpenText Core EDR/MDR portal is not loading, while other sections of the portal are functioning as expected. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you require any assistance, please reach out to the Support Team.

  2. monitoring Jun 24, 2026, 02:04 AM UTC

    Core EDR/MDR North America datacenter experienced an issue. The Alerts section in the OpenText Core EDR/MDR portal was not loading, while other sections of the portal are functioning as expected. Service has been restored and is now being validated. We appreciate your patience.