Webroot incident

Zix - Hex - Outlook connectivity Issue

Webroot is currently experiencing a major incident affecting Zix Hosted Exchange, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 09:39 PM UTC
Resolved
Ongoing
Duration
● 2h 29m
Detected by Pingoru
Jun 10, 2026, 09:39 PM UTC

Affected components

Zix Hosted Exchange

Update timeline

  1. investigating Jun 10, 2026, 09:39 PM UTC

    We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421

  2. monitoring Jun 10, 2026, 09:39 PM UTC

    We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421