Webroot incident

Developer Experience (all locations) is currently experiencing an issue

Critical Ongoing View vendor source →

Webroot is currently experiencing a critical incident affecting Developer Experience - Thrust API Bundle and Developer Experience - Thrust API Bundle and 1 more component, which began 16h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 03:36 AM UTC
Resolved
Ongoing
Duration
● 15h 34m
Detected by Pingoru
Oct 21, 2026, 03:36 AM UTC

Affected components

Developer Experience - Thrust API BundleDeveloper Experience - Thrust API BundleDeveloper Experience - Thrust API BundleDeveloper Experience - Thrust API Bundle

Update timeline

  1. investigating Oct 21, 2026, 03:36 AM UTC

    We are currently experiencing a widespread service outage impacting Developer Experience across all locations. Customers are unable to authenticate, preventing access to the service. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. Further updates will be provided as more information becomes available. Reference: IM4021478

  2. monitoring Oct 21, 2026, 05:31 PM UTC

    The authentication issue impacting Developer Experience across all locations has been resolved, and customer access has been restored. Our technical teams are continuing to closely monitor the environment to ensure service stability and prevent further disruptions.