Webroot experienced a minor incident on February 20, 2026 affecting Core EDR/MDR, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2026, 07:16 PM UTC
Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter and various integration configurations. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367
- identified Feb 20, 2026, 08:15 PM UTC
Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367
- identified Feb 20, 2026, 09:15 PM UTC
Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: 5218367
- resolved Feb 20, 2026, 09:55 PM UTC
Core EDR/MDR experienced service degradation, which affected API deployment in the UK datacenter and various integration configurations. The issue is now resolved. We appreciate your patience. Tracking Number: 5218367