Webroot incident

Core Capture EU is experiencing an outage

Critical Resolved View vendor source →

Webroot experienced a critical incident on March 29, 2026 affecting Core Capture, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 02:39 PM UTC
Resolved
Mar 29, 2026, 06:30 PM UTC
Duration
3h 50m
Detected by Pingoru
Mar 29, 2026, 02:39 PM UTC

Affected components

Core Capture

Update timeline

  1. identified Mar 29, 2026, 02:39 PM UTC

    Core Capture EU is experiencing an outage. All services are not accessible. Teams are gathered to restore the service.

  2. monitoring Mar 29, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 29, 2026, 06:30 PM UTC

    This incident has been resolved.