Webflow Outage History

Started Mar 13, 2026, 07:59 PM UTC· resolved Mar 13, 2026, 08:49 PM UTC

1. investigating Mar 13, 2026, 07:59 PM UTC

   We’re investigating reports that customers are unable to load the Webflow Canvas. Our team is actively investigating and will share another update as soon as we have more information. We appreciate your patience while we work on this.

2. investigating Mar 13, 2026, 08:14 PM UTC

   We are continuing to investigate this issue.

3. monitoring Mar 13, 2026, 08:24 PM UTC

   A fix has been implemented and the Webflow Canvas is loading again for customers. Our team is continuing to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we worked to resolve this issue.

4. resolved Mar 13, 2026, 08:49 PM UTC

   Customers were unable to load Webflow Canvas and the Dashboard between 19:28 and 20:20 UTC. The issue has now been resolved and services are operating normally. Thank you for your patience while we addressed this issue.

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Started Mar 10, 2026, 08:45 PM UTC· resolved Mar 10, 2026, 08:58 PM UTC

1. identified Mar 10, 2026, 08:45 PM UTC

   We’re currently investigating an issue where form submission notification emails are not being delivered as expected. Form submissions themselves are still being successfully collected and can be accessed in the Forms tab within Site settings. However, customers will not receive email notifications for new submissions at this time. Our Engineering team is actively investigating the issue and working to restore normal email delivery. We’ll share another update as soon as we have more information.

2. resolved Mar 10, 2026, 08:58 PM UTC

   This incident is now resolved. Between 17:55 and 20:35 UTC (10:55 AM–1:35 PM PT), form submission notification emails were not sent as expected. During this time, form submissions were successfully collected and remain available in the Forms tab within Site settings. However, notification emails that were not sent during this window will not be delivered retroactively. A fix was deployed, and email delivery has been fully restored. We are no longer seeing customer impact related to this issue. We appreciate your patience while we worked to resolve this.

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Started Mar 02, 2026, 09:48 AM UTC· resolved Mar 02, 2026, 03:08 PM UTC

1. investigating Mar 02, 2026, 09:48 AM UTC

   We’re investigating reports that some customers are unable to purchase Site or Workspace plans. Our team is actively working to identify the root cause and restore this functionality as quickly as possible. We’ll share another update as soon as we have more information. Thank you for your patience while we look into this.

2. identified Mar 02, 2026, 10:21 AM UTC

   We’ve identified that the root cause of these errors is due to issues with an upstream provider, and they are working urgently to restore their services as soon as possible. We are in close communication with them as this work continues, and will continue to share updates as more information becomes available. We appreciate your patience and understanding as we work to resolve this issue.

3. identified Mar 02, 2026, 12:26 PM UTC

   Our upstream provider is continuing to work on a fix for this issue. We remain in close communication with them and will continue to share updates as more information becomes available.

4. monitoring Mar 02, 2026, 01:03 PM UTC

   Our upstream provider has implemented a fix and we are now seeing recovery. As a result, all new plan purchases should now work as expected. We are continuing to closely monitor the situation.

5. resolved Mar 02, 2026, 03:08 PM UTC

   Between 07:20 UTC and 12:40 UTC, some customers were unable to complete purchases for new plans due to an issue with one of our upstream providers. They have since identified the root cause and implemented a fix. As a result, new plan purchases are now working as expected again. We sincerely appreciate your patience and understanding as we worked to resolve this issue with the support of our upstream provider, and apologize for any inconvenience caused.

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Started Feb 26, 2026, 07:25 PM UTC· resolved Feb 26, 2026, 08:00 PM UTC

1. resolved Mar 06, 2026, 04:26 PM UTC

   Between 7:25pm and 8:00pm UTC on February 26th, a very small number of hosted sites experienced an increase in unexpected 404 errors when accessing site pages. Upon being alerted to this issue, our team took action to minimize impact and restore full service to the small number of impacted sites a as soon as possible. We apologize for any inconvenience that this issue caused, and appreciate your patience and understanding while we worked to resolve it.

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Started Feb 20, 2026, 03:24 PM UTC· resolved Feb 20, 2026, 06:03 PM UTC

1. identified Feb 20, 2026, 03:24 PM UTC

   We’ve identified that form notification emails are not being delivered as expected for some customers, due to an issue with an upstream provider. Our team is actively working with the provider to resolve the issue and restore normal notification delivery as soon as possible. Form submissions themselves are not impacted and can still be reviewed via the Forms tab in site settings as expected. We’ll share another update as soon as more information becomes available.

2. monitoring Feb 20, 2026, 04:56 PM UTC

   Form notification email functionality is now restored and our upstream provider are now processing these emails as expected. We’re continuing to monitor to ensure full recovery and consistent delivery performance. Form submissions were not impacted during this incident and continued to be accessible via the Forms tab in site settings.

3. resolved Feb 20, 2026, 06:03 PM UTC

   Form notification emails were not delivered as expected between 14:15 and 16:41 UTC due to an issue with an upstream provider. All queued emails from this period have since been successfully processed and delivered. Form submissions themselves were not impacted and remained accessible via the Forms tab in site settings throughout the incident. We’re no longer seeing any impact, and this incident is now resolved. Thank you for your patience while we worked to restore normal delivery.

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Started Feb 18, 2026, 01:50 PM UTC· resolved Feb 18, 2026, 02:47 PM UTC

1. investigating Feb 18, 2026, 01:50 PM UTC

   We’re currently investigating reports that some customers are unable to complete payments with a “Failed to create subscription” error. Our team is actively investigating the issue and working to identify the root cause and will share another update as soon as we have more information. We appreciate your patience while we work to resolve this.

2. monitoring Feb 18, 2026, 02:20 PM UTC

   We have identified that the issue is arising with an upstream provider, and are now seeing recovery. As a result, all new plan purchases should work as expected. We are continuing to closely monitor the situation.

3. resolved Feb 18, 2026, 02:47 PM UTC

   Between 12:30 UTC and 13:45 UTC, some customers were unable to complete plan purchases due to an issue with an upstream provider. Our upstream provider has identified the root cause and confirmed recovery. As a result, new plan purchases are now working as expected. We sincerely appreciate your patience and understanding as we worked to resolve this issue.

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Started Feb 10, 2026, 04:11 PM UTC· resolved Feb 11, 2026, 05:05 PM UTC

1. investigating Feb 10, 2026, 04:11 PM UTC

   We’re investigating reports that form notification emails are not being delivered as expected for some customers. Our team is actively investigating and will share another update as soon as we have more information. In the meantime, form submissions can be reviewed via the forms tab in site settings.

2. identified Feb 10, 2026, 04:30 PM UTC

   We’ve identified that this behaviour is arising due to an issue with an upstream provider. We’re actively working with them to resolve the issue and restore normal notification delivery as soon as possible. Form submissions themselves are not impacted, and can still be reviewed via the forms tab in site settings as expected.

3. identified Feb 10, 2026, 06:02 PM UTC

   With the support of our upstream provider, the required actions to resolve the issue have been identified and work is ongoing. We will share another update as soon as a new information is available, and sincerely appreciate your patience and understanding as we work to restore this functionality. In the meantime, Form submissions can be accessed via the Forms tab in Site Settings.

4. identified Feb 10, 2026, 09:22 PM UTC

   Work to restore full functionality to form submission notification emails is ongoing with the support of our upstream provider. In the meantime, form submissions can still be reviewed via the Forms tab in Site Settings. We sincerely appreciate your patience and understanding and will share another update as soon as new information is available.

5. identified Feb 11, 2026, 01:04 AM UTC

   Work to restore full functionality to form submission notification emails is still ongoing, and we’re continuing to work closely with our upstream provider to resolve the issue and restore normal notification delivery.In the meantime, form submissions can still be reviewed via the Forms tab in Site Settings. We sincerely appreciate your continued patience and will share another update as soon as more information becomes available.

6. identified Feb 11, 2026, 02:01 AM UTC

   Work to restore full functionality to form submission notification emails is still ongoing. At this time, we do not expect to share another update until tomorrow (Pacific time) unless we receive new information from our upstream provider. In the meantime, all form submissions continue to be successfully processed by Webflow and remain fully accessible via the Forms tab in Site Settings. Only notification emails are impacted. We recognize how disruptive this issue is for customers who rely on this functionality, and we remain engaged with our upstream provider to resolve the issue and restore normal notification delivery as soon as possible.

7. monitoring Feb 11, 2026, 03:43 PM UTC

   Form notification email functionality is now restored and our upstream provider are now processing these emails as expected. While there is no current customer-facing impact, we are continuing to actively monitor the situation to ensure stability and will share another update as soon as possible.

8. resolved Feb 11, 2026, 05:05 PM UTC

   This incident has been resolved. Due to an issue with an upstream provider, Form submission notification emails were not processed as expected between 21:30 February 10th - 21:30 February 11th (UTC). Form submissions received during this time processed as expected, and remain available to review via the Forms tab in Site Settings. We sincerely apologize for any inconvenience this issue caused, and appreciate your understanding as we worked with our upstream provider to resolve this issue.

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Started Jan 23, 2026, 02:58 PM UTC· resolved Jan 23, 2026, 04:54 PM UTC

1. investigating Jan 23, 2026, 02:58 PM UTC

   We’re investigating reports of intermittent 500 errors affecting a small number of hosted sites. Some visitors may see errors when loading pages, while other requests continue to work as expected. Our team is actively working to understand the cause and will share updates as we learn more.

2. monitoring Jan 23, 2026, 03:19 PM UTC

   We’re seeing signs of recovery and customer impact has been mitigated. Services are operating as expected at this time, and our team is continuing to monitor the situation closely to ensure stability. We’ll share another update if there are any changes. Thank you for your patience.

3. resolved Jan 23, 2026, 04:54 PM UTC

   This incident has been resolved and services are operating normally. Some sites experienced intermittent errors between 14:32 and 15:01 (UTC). We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to address this.

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Started Dec 05, 2025, 09:01 AM UTC· resolved Dec 05, 2025, 09:56 AM UTC

1. investigating Dec 05, 2025, 09:01 AM UTC

   We are currently investigating reports of issues accessing hosted sites and webflow.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

2. monitoring Dec 05, 2025, 09:22 AM UTC

   Our upstream provider has implemented a fix. As a result, we are seeing a return to expected performance levels across our impacted services and are continuing to monitor the situation closely.

3. resolved Dec 05, 2025, 09:56 AM UTC

   Following continued monitoring and confirmation from our upstream provider, we’ve verified that performance across all impacted services has returned to normal. This incident is now resolved. Services were affected between 08:48 and 09:11 UTC. We appreciate your patience and understanding while we worked with our upstream provider to resolve this issue.

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Started Nov 18, 2025, 12:13 PM UTC· resolved Nov 18, 2025, 06:20 PM UTC

1. investigating Nov 18, 2025, 12:13 PM UTC

   We are currently investigating reports of intermittent issues accessing some hosted sites. Early indications suggest that this is stemming from an issue with an upstream provider, and that it is only impacting a small number of requests. We are continuing to investigate and will share additional details as soon as they become available.

2. identified Nov 18, 2025, 12:43 PM UTC

   We’ve confirmed that the issue stems from one of our upstream providers and is intermittently impacting a very small number of hosted sites. Our upstream provider has reported that their services are now recovering and our team is continuing to closely monitor the situation. We’ll provide additional updates if any new information becomes available.

3. identified Nov 18, 2025, 01:30 PM UTC

   The issue impacting our upstream provider is also impacting SSL Certificate Provisioning and causing an inability to submit forms on hosted sites when Bot Protection is enabled. We are working closely with our upstream provider to resolve these issues as soon as possible.

4. identified Nov 18, 2025, 02:47 PM UTC

   We are continuing to work closely with our upstream provider as they continue to work on implementing fixes to resolve these issues. The current list of services that are impacted for a small number of customers and intermittently facing issues are as follows: - Hosted Sites - Form Submissions with Bot Protection enabled - SSL Certificate Provisioning - Webflow Cloud - API Docs on developers.webflow.com - MCP Server We will share another update as soon as new information is available, and sincerely appreciate your patience and understanding as we work with our upstream provider to resolve this incident.

5. monitoring Nov 18, 2025, 03:50 PM UTC

   Our upstream provider are reporting that they have implemented a fix for the issue and are continuing to work toward formally resolving the Incident. As a result, we are seeing a return to expected performance levels across our impacted services and are continuing to monitor the situation closely.

6. monitoring Nov 18, 2025, 06:19 PM UTC

   We are continuing to monitor for any further issues.

7. resolved Nov 18, 2025, 06:20 PM UTC

   Following continued monitoring and confirmation from our upstream provider, we have verified that all impacted services are now fully operational. This incident is now resolved. We sincerely appreciate your patience and understanding while our teams and our upstream provider worked to restore normal service.

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Started Oct 21, 2025, 10:34 PM UTC· resolved Oct 21, 2025, 11:18 PM UTC

1. investigating Oct 21, 2025, 10:34 PM UTC

   We’re investigating an issue that’s preventing publishing and webhook delivery (API) from functioning properly. Additionally, form-related Actions may experience slight delays in processing. All hosted websites are fully operational. Our team is actively investigating the root cause and working to restore normal functionality across all affected services as quickly as possible. We’ll share another update as soon as we have more information. Thank you for your patience while we work to resolve this.

2. identified Oct 21, 2025, 10:58 PM UTC

   We’ve identified the cause of the issue affecting publishing and webhook (API) delivery. Additionally, form-related Actions continue to experience slight delays in processing. All hosted websites remain fully operational. Our team is implementing a fix to restore normal functionality, and we’ll provide another update once recovery is confirmed. Thank you for your continued patience while we work on this.

3. monitoring Oct 21, 2025, 11:05 PM UTC

   A fix has been implemented for the issue affecting publishing, webhook delivery (API), and related form Actions. All hosted websites remain fully operational. Our team is closely monitoring system performance to ensure stability and will provide another update once we’ve confirmed the issue is fully resolved. Thank you for your patience.

4. resolved Oct 21, 2025, 11:18 PM UTC

   The issue affecting publishing, webhook delivery, and form Actions between 22:00 and 22:50 UTC has been fully resolved. All systems are now operating normally, and hosted websites remain fully operational. Some users may need to republish their sites to ensure recent changes are reflected. We appreciate your patience and understanding while our team worked to restore full functionality.

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Started Oct 20, 2025, 11:48 AM UTC· resolved Oct 21, 2025, 01:31 AM UTC

1. monitoring Oct 20, 2025, 11:48 AM UTC

   Note: This update was delayed because the incident affected our ability to post to the status page. We posted a banner on support.webflow.com to let customers know about the ongoing impact. At 07:10 UTC on October 20, an issue with an upstream provider caused disruption to Webflow functionality. Some users were unable to publish sites, access the Dashboard or perform actions within Webflow such as restoring backups or exporting code. From 09:40 UTC, we began to see significant recovery and customers should be able to access and use Webflow again as expected. We'll continue to monitor the situation. If your site is has remained in a “Restore in progress” state for an extended period of time, please contact Support via support.webflow.com for assistance.

2. investigating Oct 20, 2025, 03:34 PM UTC

   We’re currently investigating issues that is causing 500 and 504 errors on some hosted sites and preventing some users from publishing sites or accessing the Webflow Dashboard. Our team is working urgently to identify the root cause and restore full functionality. We're confirming if this related to issues reported earlier regarding our upstream provider. We’ll share another update as soon as more information becomes available.

3. investigating Oct 20, 2025, 03:39 PM UTC

   We are continuing to investigate this issue.

4. investigating Oct 20, 2025, 04:05 PM UTC

   We’re continuing to investigate 500 and 504 errors on some hosted sites along with issues preventing some users from publishing sites or accessing the Webflow Dashboard. To prevent additional errors on hosted sites, we will temporarily be disabling the ability to publish sites and you may receive an error when attempting to do so. We apologize for the impact this may have and are working urgently to restore full functionality.

5. identified Oct 20, 2025, 05:23 PM UTC

   We’ve identified that the 500 and 504 errors on hosted sites were caused by an issue with an upstream provider that disrupted Webflow functionality. Our team is actively working on mitigations to restore stability across all affected services. To support these mitigation efforts and prevent additional errors, publishing remains temporarily disabled at this time. We’ll continue to share updates as recovery progresses.

6. identified Oct 20, 2025, 06:35 PM UTC

   We’re continuing our mitigation efforts to restore publishing functionality and resolve remaining 500 and 504 errors on hosted sites. These efforts are progressing alongside ongoing mitigations reported by our upstream provider. The Webflow Dashboard has fully recovered and is operational. We’ll continue to monitor closely while work continues to restore full functionality for hosted sites and publishing. We’ll share another update as soon as more information is available.

7. monitoring Oct 20, 2025, 08:59 PM UTC

   We’re seeing publishing speeds return to normal levels and customers can now publish their sites to resolve any remaining 500 or 504 errors on hosted sites. Publishing was impacted primarily between 15:00 UTC and 20:00 UTC, and any publish attempts made during that window may have resulted in hosted sites returning 500 or 504 errors. Republishing your site should help resolve these. We understand the disruption this outage caused and sincerely appreciate your patience while we and our upstream provider implemented mitigations. Our team continues to monitor the platform closely to ensure stability across all services.

8. monitoring Oct 20, 2025, 11:24 PM UTC

   Hosted sites, publishing, and the Webflow Dashboard are now fully operational. Some customers may be experiencing issues purchasing Webflow subscriptions. We’re actively tracking this with our upstream provider and will share further updates as more information becomes available. Thank you for your continued patience while we monitor the situation.

9. resolved Oct 21, 2025, 01:31 AM UTC

   Webflow's hosted sites, publishing, Dashboard, and subscription purchasing — are now fully operational. Earlier impact to a limited number of hosted sites, publishing, and the Webflow Dashboard occurred between 15:00 UTC and 20:00 UTC, while subscription purchase issues were observed by a smaller sub-set of customers between 21:00 UTC and 23:00 UTC. Following a sustained period of stability across these systems, we’ve confirmed that normal functionality has been fully restored. Our team will continue to keep an eye on platform performance to ensure ongoing stability. We sincerely appreciate your patience and understanding throughout this incident.

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Started Oct 02, 2025, 02:39 PM UTC· resolved Oct 02, 2025, 04:24 PM UTC

1. investigating Oct 02, 2025, 02:39 PM UTC

   We are currently investigating reports of some customers encountering 504 errors. Early indications suggest this may be related to an upstream provider. Our engineering team is working with urgency to confirm the cause and restore full functionality as quickly as possible. We’ll share another update within the next hour, or sooner if more information becomes available.

2. identified Oct 02, 2025, 03:11 PM UTC

   We have identified that a very small number of sites are currently returning 504 errors due to an issue with an upstream provider. Our engineering team is actively working with the provider to address the problem. We’ll provide another update within the next hour, or sooner if new information becomes available.

3. monitoring Oct 02, 2025, 03:25 PM UTC

   The issue affecting a small number of hosted sites has been mitigated, and impacted services are now stable. We are continuing to monitor closely alongside our upstream provider to ensure there is no further disruption. We’ll provide an update if anything changes.

4. resolved Oct 02, 2025, 04:24 PM UTC

   This incident has been resolved. A small number of hosted sites were briefly affected due to an upstream provider issue, but services have remained stable following remediation. We’ll continue to monitor overall system health, and no further impact is expected. Thank you for your patience while we worked to restore full functionality.

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Started Sep 30, 2025, 12:25 PM UTC· resolved Sep 30, 2025, 06:10 PM UTC

1. investigating Sep 30, 2025, 12:25 PM UTC

   We are currently investigating reports that form notification emails are not being delivered as expected for some customers. This correlates with an ongoing with an Incident that our upstream mail provider is facing, but we are working diligently to validate the root cause and will share another update as soon as possible. In the meantime, form submissions can be accessed from the Forms tab in Site Settings.

2. identified Sep 30, 2025, 01:11 PM UTC

   We have identified that some form notification emails are not being delivered due to an issue with an upstream provider. Our provider has identified the issue and is working towards a solution. While they work to resolve the issue, form submissions can be accessed from the Forms tab in Site Settings.

3. identified Sep 30, 2025, 02:15 PM UTC

   Our upstream provider are continuing to work to resolve this issue as a matter of urgency, and we will continue to share updates as new information becomes available. In the meantime, form submissions can be accessed from the Forms tab in Site Settings.

4. identified Sep 30, 2025, 05:09 PM UTC

   Our upstream provider is continuing to work on a fix for this issue, and we are sharing updates as new information becomes available. In the meantime, form submissions remain accessible from the Forms tab in Site Settings.

5. monitoring Sep 30, 2025, 05:48 PM UTC

   A fix has been implemented by our upstream provider, and we are actively monitoring to ensure that form notification emails are being delivered as expected.

6. resolved Sep 30, 2025, 06:10 PM UTC

   This incident has been resolved following a fix from our upstream provider. Form notification emails are now being delivered as expected. We appreciate your patience while we worked to restore normal service.

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Started Sep 14, 2025, 07:32 PM UTC· resolved Sep 15, 2025, 12:44 AM UTC

1. identified Sep 14, 2025, 07:32 PM UTC

   We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

2. identified Sep 14, 2025, 08:06 PM UTC

   We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

3. identified Sep 14, 2025, 10:35 PM UTC

   Our upstream provider has identified the issue and is in the process of deploying a fix. Reminder, this is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted websites on Webflow and our team is working closely with the provider to restore normal performance. We’ll continue to provide updates as more information becomes available.

4. monitoring Sep 14, 2025, 11:22 PM UTC

   Our upstream provider has implemented a fix and they are currently monitoring results.

5. resolved Sep 15, 2025, 12:44 AM UTC

   Our upstream provider has resolved the issue on their end, and SSL provisioning is operating normally.

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Started Sep 04, 2025, 06:30 AM UTC· resolved Sep 04, 2025, 06:45 PM UTC

1. resolved Sep 04, 2025, 07:32 PM UTC

   Between 18:45 UTC and 19:10 UTC, we saw increased loads times for some customers when accessing the Webflow Dashboard Our engineering team has identified and addressed the underlying issue and are continuing to monitor the fix. We sincerely apologize for the disruption and appreciate your patience while we worked to resolve this outage.

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Started Aug 28, 2025, 03:24 AM UTC· resolved Aug 28, 2025, 04:21 AM UTC

1. investigating Aug 28, 2025, 03:24 AM UTC

   We are currently investigating reports that Classic interactions are not working on recently published sites when used alongside GSAP interactions. This issue appears to affect projects published since approximately 3:55 PM PST, where both interaction types are present. At this time, removing GSAP interactions appears to allow Classic interactions to function again. Our team is actively reviewing the issue and will provide updates as more information becomes available.

2. identified Aug 28, 2025, 03:45 AM UTC

   Our team has identified the issue and is working to implement a fix. We will provide updates as progress continues.

3. identified Aug 28, 2025, 04:00 AM UTC

   We are continuing to work on a fix for this issue.

4. resolved Aug 28, 2025, 04:21 AM UTC

   This incident has been resolved. A fix has been deployed to address the issue affecting Classic interactions when used alongside GSAP interactions on recently published sites. Only sites that were published with both Classic and GSAP interactions between 3:55 PM PST and 9:11 PM PST will need to be republished for the fix to take effect.

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Started Aug 25, 2025, 04:39 PM UTC· resolved Aug 25, 2025, 06:58 PM UTC

1. identified Aug 25, 2025, 04:39 PM UTC

   We have identified an issue that is preventing some customers from logging into the Dashboard. Our engineering team is actively working on a fix to restore full access. We will provide an update within the next hour, or sooner if new information becomes available.

2. identified Aug 25, 2025, 05:07 PM UTC

   Customers are unable to log in to the Dashboard and access Webflow.com. Our engineering team is urgently working to restore full access. We’ll provide further updates as progress is made, with the next update no later than one hour from now. We appreciate your patience as we work to resolve this issue as quickly as possible.

3. monitoring Aug 25, 2025, 05:58 PM UTC

   Access to the Dashboard and Webflow.com has been restored, and customers should now be able to log in normally. Please clear your browser cache (Ctrl/Cmd + Shift + R) and try again if you continue to experience issues. We have identified the issue with a third-party tracker on webflow.com and have made a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard were not affected, and no Webflow hosted sites were impacted. We are continuing to closely monitor system performance to ensure everything remains stable. We’ll provide another update within the next hour, or sooner if new information becomes available. Thank you for your patience while we worked to resolve this disruption.

4. resolved Aug 25, 2025, 06:58 PM UTC

   Access to the Dashboard and Webflow.com has been fully restored, and this incident is now resolved. The disruption occurred between approximately 16:04 UTC and 17:32 UTC. If you continue to encounter issues, please clear your browser cache (Ctrl/Cmd + Shift + R) and try again. The issue was caused by a third-party tracker on webflow.com. We have implemented a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard may not have been affected, and no Webflow hosted sites were impacted. We sincerely appreciate your patience while our team worked to restore full access.

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Started Aug 21, 2025, 05:00 PM UTC· resolved Aug 21, 2025, 07:54 PM UTC

1. investigating Aug 21, 2025, 05:00 PM UTC

   Webflow is investigating reports of intermittent issues loading a small number of hosted sites, stemming from a third-party provider.

2. investigating Aug 21, 2025, 05:43 PM UTC

   We are continuing to investigate this issue.

3. investigating Aug 21, 2025, 06:21 PM UTC

   Our third-party provider has declared an incident that is causing widespread outages across multiple web applications and properties that they serve. This issue is impacting all of their customers and the sites they support, which includes Webflow-hosted sites. As a result, you may see intermittent issues until the provider resolves the incident. We are closely monitoring this internally and will continue to provide updates as they become available.

4. monitoring Aug 21, 2025, 06:40 PM UTC

   Our third-party provider has identified the issue and is working on implementing a fix. Because this is still ongoing, we recommend not publishing your sites at this time until we provide a further update. Our team is continuing to monitor to ensure everything remains stable, and we’ll share another update if anything changes.

5. resolved Aug 21, 2025, 07:54 PM UTC

   Our third-party provider has implemented a fix, and impacted services should now be working as expected. If your site was published during the incident, we recommend republishing it at this time to ensure everything updates correctly.

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Started Aug 18, 2025, 02:30 PM UTC· resolved Aug 18, 2025, 02:50 PM UTC

1. resolved Aug 18, 2025, 03:14 PM UTC

   From 14:30 UTC to 14:50 UTC, some users may have experienced issues saving changes while working in the Designer.

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Started Aug 08, 2025, 11:26 AM UTC· resolved Aug 08, 2025, 05:09 PM UTC

1. investigating Aug 08, 2025, 11:26 AM UTC

   Webflow is investigating reports of website assets served through our CDN not loading as expected in the Designer or on hosted sites in Singapore. We are working with providers to investigate their DNS configuration for customers in Singapore. This is not an issue with the Webflow Designer or Dashboard.

2. identified Aug 08, 2025, 12:59 PM UTC

   We have identified the root cause of the issue and are currently working with the required third-party stakeholders to resolve the issue as soon as possible. We have communicated the urgency of this issue with these parties and will share an update as soon as additional information is available.

3. monitoring Aug 08, 2025, 01:47 PM UTC

   The root cause of the issue has been addressed by the required third-party. As a result, new requests to our assets CDN (cdn.prod.website-files.com) made by visitors in Singapore should now be served successfully but we are continuing to actively monitor the situation. We appreciate your patience and understanding as this work continues, and we will share another update as soon as new information is available.

4. resolved Aug 08, 2025, 05:09 PM UTC

   The issue impacting the delivery of website assets via our CDN (cdn.prod.website-files.com) for users in Singapore has been resolved. We’ve verified the fix implemented by the third-party provider, and asset requests are now functioning as expected. If visitors are still unable to access Webflow-hosted sites, we recommend the following: - Restart your device. - Clear your browser and DNS caches. - If the issue persists, contact your local ISP and ask them to check their DNS configuration for cdn.prod.website-files.com. We appreciate your patience throughout this incident.

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Started Jul 28, 2025, 02:20 PM UTC· resolved Jul 31, 2025, 03:23 PM UTC

1. investigating Jul 28, 2025, 02:20 PM UTC

   Webflow is investigating reports of degraded performance in Webflow and the Dashboard for some customers. No user action is required at this time.

2. investigating Jul 28, 2025, 03:21 PM UTC

   We're continuing to investigate latency issues affecting loading times in Webflow and the Dashboard.

3. investigating Jul 28, 2025, 05:25 PM UTC

   We’re seeing improvements in Designer and Dashboard latencies and the team is still actively investigating root causes.

4. monitoring Jul 28, 2025, 07:49 PM UTC

   Our team has deployed a fix and are seeing improvements in performance product wide. We're continuing to monitor the impact.

5. monitoring Jul 29, 2025, 12:57 AM UTC

   Performance has returned to expected levels. Our team is actively monitoring to ensure stability and will post another update within 12 hours, or sooner if the situation changes.

6. investigating Jul 29, 2025, 09:26 AM UTC

   We are investigating reports of degraded performance in Webflow and the Dashboard for some customers.

7. investigating Jul 29, 2025, 10:42 AM UTC

   We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.

8. investigating Jul 29, 2025, 12:03 PM UTC

   We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.

9. investigating Jul 29, 2025, 01:17 PM UTC

   Investigation into reports of degraded performance in Webflow and the Dashboard for some customers is ongoing. We recognize the impact that these issues are having on customers who are impacted and resolving this issue is our top priority. Our team sincerely appreciate your continued patience and understanding.

10. investigating Jul 29, 2025, 04:14 PM UTC

    We are continuing to investigate intermitting issues accessing the Dashboard and Webflow application. Our team is actively working to identify the root cause, while also scaling our infrastructure and implementing additional measures to enhance stability and response times.

11. investigating Jul 29, 2025, 05:08 PM UTC

    We’re actively addressing issues affecting access to the Webflow Dashboard, Webflow application, and the ability to submit some forms successfully. Our engineering and infrastructure teams are actively working to restore full stability and improve performance. What We’re Doing: - We are making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load. - We’re analyzing system patterns and optimizing backend processes where resource contention is highest. - Implementing protective measures to safeguard platform integrity. We’ll continue to post updates here as we learn more. Thank you for your patience and understanding.

12. investigating Jul 29, 2025, 06:03 PM UTC

    We’re currently addressing issues affecting access to the Dashboard, Webflow application, and the ability to successfully submit some forms. Additionally, new user signups are temporarily unavailable while we work to restore full stability and improve performance. Our engineering and infrastructure teams are actively engaged in resolving these issues. What We’re Doing: -We are making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load -Analyzing system patterns and optimizing backend processes where resource contention is highest -Implementing protective measures to safeguard platform integrity We’ll provide another update in the next hour with additional information.

13. investigating Jul 29, 2025, 07:06 PM UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’re continuing work on the following action items to restore full service as stability as soon as possible: - Making ongoing adjustments to our infrastructure to improve stability and ensure reliable scaling under elevated load - Analyzing system patterns and optimizing backend processes where resource contention is highest - Implementing protective measures to safeguard platform integrity Another update will be provided in the next hour. Thank you for your continued patience and understanding as we work to address these issues.

14. investigating Jul 29, 2025, 08:28 PM UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’ve been continuing investigation with our upstream database provider to identify potential root causes. As a result, we’ve identified additional paths of investigation. Another update will be provided in the next hour. Thank you for your continued patience and understanding.

15. investigating Jul 29, 2025, 09:13 PM UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’ve been continuing investigation with our upstream database provider to identify potential root causes. As a result, we’ve identified additional paths of investigation and are making progress with verifying these. Some customers may also be experiencing issues with our API. Another update will be provided in the next hour. Thank you for your continued patience and understanding.

16. investigating Jul 29, 2025, 10:11 PM UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, API and form submission functionality. We’ve been continuing investigation with our upstream database provider to identify potential root causes. SCIM provisioning has been temporarily disabled. Another update will be provided in the next hour. Thank you for your continued patience and understanding.

17. identified Jul 29, 2025, 10:33 PM UTC

    We’re continuing work on resolving the issues affecting the Dashboard, Webflow application, API, SCIM and form submission functionality. We’ve been continuing our investigation with our upstream database provider to identify potential root causes, and have deployed some updates to our database infrastructure. We’re currently seeing performance improve application wide, and continuing to work on additional paths of investigation. Another update will be provided in the next hour. Thank you for your continued patience and understanding.

18. monitoring Jul 29, 2025, 11:33 PM UTC

    Performance has returned to expected levels. Our team, along with our upstream database provider, continues to monitor closely for any changes. We believe the issue is mitigated and we will share another update in 12 hours, or sooner if anything changes. If you're still having trouble logging in or signing up, please contact us at https://support.webflow.com.

19. investigating Jul 30, 2025, 10:03 AM UTC

    We’re currently investigating issues impacting access to the Dashboard and Webflow application.

20. investigating Jul 30, 2025, 10:56 AM UTC

    We’re continuing to work on resolving the issues affecting the Dashboard and Webflow application with the support of our database provider to identify potential root causes. This issue also impacts some form submissions and requests made via our API. New user signups are temporarily disabled, and the Webflow Marketplace is currently unavailable. Another update will be shared in the next hour, and we sincerely appreciate your continued patience as we address these issues.

21. investigating Jul 30, 2025, 11:55 AM UTC

    We are actively working to restore full functionality across the Dashboard, Webflow application, API and form submissions. Our engineering team is working through the following action items: - Partnering closely with our upstream database provider through a dedicated, real-time communication channel to accelerate their own investigation and response efforts - Shifting certain backend processes to alternate resources to reduce pressure on core database systems and improve overall responsiveness Work to identify other possible optimizations to manage resource usage more efficiently and ensure better scalability during periods of high activity is also ongoing. As part of our response, we have temporarily paused new user signups, and the Webflow Marketplace remains unavailable. We’ll share another update within the next hour. We appreciate your understanding as we work diligently to resolve the remaining issues.

22. investigating Jul 30, 2025, 12:54 PM UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is ongoing, with a continued focus on the following action items: - Partnering closely with our upstream database provider through a dedicated, real-time communication channel to accelerate their own investigation and response efforts - Shifting certain backend processes to alternate resources in order to help reduce pressure on core database systems and improve overall responsiveness Work to identify other possible optimizations to manage resource use more efficiently and ensure better scalability during periods of high activity also continues. As part of our response, we have temporarily paused new user signups, and the Webflow Marketplace continues to remain unavailable. We’ll share another update within the next hour. Our team sincerely appreciate your continued patience and understanding.

23. investigating Jul 30, 2025, 01:46 PM UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is ongoing. All key internal and external stakeholders are treating this issue with the highest level of urgency. Alongside the concurrent work streams we are running internally to stabilize our platform and reduce load on our own services, our database provider is also making operational changes to stabilize theirs. New signups remain temporarily paused, and access to the Webflow Marketplace continues to remain unavailable. We completely recognize how disruptive this issue is for our community, and will share a new update in the next hour.

24. investigating Jul 30, 2025, 02:56 PM UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is continuing with the highest possible level of urgency. Our upstream database provider is making ongoing changes to stabilize their systems. This is taking place alongside workstreams from our side to: - Increase the observability we have internally, thereby allowing us to provide them with additional insight to determine root causes - Continue shifting certain backend processes to alternate resources in order to help reduce pressure and improve performance across our own platform New signups remain temporarily paused, and access to the Webflow Marketplace continues to remain unavailable. Our team appreciates your patience and understanding, and we will share our next update within the next hour.

25. investigating Jul 30, 2025, 03:57 PM UTC

    Restoration efforts across the Webflow Dashboard, Designer, API, and form submissions remain ongoing and are being treated with the utmost urgency. Our upstream database provider is actively implementing changes to stabilize their systems. In parallel, our team is continuing work to: - Expand internal observability to provide more actionable insights that support the ongoing root cause analysis for our provider - Offloading specific backend workloads to alternative resources in order to ease system load and improve overall performance on services from our side New signups remain temporarily paused, and access to the Webflow Marketplace remains unavailable. We will continue to share updates each hour, and sincerely appreciate your understanding.

26. investigating Jul 30, 2025, 05:10 PM UTC

    Restoration efforts for the Dashboard, Webflow application, API and form submissions are continuing with the highest possible level of urgency. Our upstream database provider is actively making changes to stabilize their systems. At the same time, our team remains focused on: - Expanding internal observability to provide more actionable insights to support root cause analysis - Offloading specific backend workloads to alternative resources, easing system load and improving overall performance New signups continue to be temporarily paused, and access to the Marketplace is unavailable. We will continue to provide hourly updates and deeply appreciate your patience.

27. investigating Jul 30, 2025, 06:02 PM UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Our upstream database provider is in the process of implementing underlying changes to resource management on their services and we are actively monitoring these results to identify next steps from our side to return to full stability as soon as possible. New signups are temporarily paused, and access to the Webflow Marketplace remains unavailable. We will continue to provide hourly updates and we appreciate your patience as our team continues to work on this with urgency and as our top priority.

28. investigating Jul 30, 2025, 06:55 PM UTC

    Work to restore full performance of the Dashboard, Webflow application, API and form submissions is ongoing. The changes to resource management implemented by our database provider have yielded promising results and provided us with additional paths forward to return to full stability. We are continuing to work closely with them to identify next steps. New signups are temporarily paused, and access to the Webflow Marketplace remains unavailable. We will continue to provide hourly updates and appreciate your patience.

29. investigating Jul 30, 2025, 08:08 PM UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. The changes to resource management implemented by our database provider are continuing to yield promising results and we are working on new paths forward that have been identified. New signups remain paused, and access to the Webflow Marketplace remains unavailable. We will share another update in the coming hour. Thank you for your patience.

30. investigating Jul 30, 2025, 09:22 PM UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Performance is currently improving, and we’re closely monitoring this. The changes to resource management implemented by our database provider are continuing to yield promising results and additional paths are being worked currently. New signups remain paused, and access to the Webflow Marketplace remains unavailable. We will share another update in the coming hour. Thank you for your patience.

31. investigating Jul 30, 2025, 10:25 PM UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Performance is continuing to improve, and we’re closely monitoring this. Additional changes to resource management by our database provider are currently in progress and yielding promising results. New signups remain paused, and access to the Webflow Marketplace remains unavailable. We will share another update in the coming hour. Thank you for your patience.

32. investigating Jul 30, 2025, 11:20 PM UTC

    We’ve shipped changes to how we manage resources with our database provider, and performance has returned to expected levels. Our team, in collaboration with our database provider, is continuing to closely monitor for any changes. New user signups are now functioning normally. The Webflow Marketplace remains unavailable for now. Work to restore access is in progress. We will share another update in the coming hour. Thank you for your patience.

33. monitoring Jul 31, 2025, 12:14 AM UTC

    We’ve shipped changes to how we manage resources with our database provider, and performance has remained at expected levels. Together with our database provider, we’ve also added new monitoring and response tools to help us react quickly to any changes. Our team remains actively staged and ready to respond to any issues that arise. New user signups and the Webflow Marketplace are now working as expected. We’ll share another update within the hour. Thank you for your patience.

34. monitoring Jul 31, 2025, 01:17 AM UTC

    Performance remains stable, and all systems are operating as expected. Our team is actively monitoring and ready to respond to any changes. The next update will be in 6 hours, or sooner if anything changes.

35. monitoring Jul 31, 2025, 06:57 AM UTC

    Performance continues to remain stable. We're continuing to monitor closely and are ready to respond if any changes arise. We’ll provide another update in 6 hours, or sooner if there are any changes.

36. monitoring Jul 31, 2025, 11:57 AM UTC

    Performance across all of our services remains stable. Our team are continuing to actively monitor the situation and remain available to respond immediately if any issues arise. We will provide another update in the next 6 hours or sooner.

37. resolved Jul 31, 2025, 03:23 PM UTC

    Following comprehensive monitoring over an extended period of stability, we are confident in the actions taken by both our team and upstream provider. As a result, this incident is resolved. We know this incident has caused serious disruption, and sincerely appreciate your patience while we worked to resolve it. Our CEO, Linda, has shared a document that provides an overview of the incident that is available for review via the following link: https://webflow.com/blog/july-2025-webflow-availability-incident Additionally, our CTO, Allan, has prepared a technical breakdown of root causes, which also includes a breakdown of service disruption timing: https://webflow.com/blog/july-28-webflow-incident-report

Read the full incident report →

Started Jul 24, 2025, 10:05 PM UTC· resolved Jul 25, 2025, 12:34 AM UTC

1. investigating Jul 24, 2025, 10:05 PM UTC

   Webflow is investigating reports of some users being unable to edit number input fields in the Style panel by typing in values.

2. identified Jul 24, 2025, 11:38 PM UTC

   The team has identified the issue and is continuing to work on a fix.

3. monitoring Jul 25, 2025, 12:23 AM UTC

   The team has deployed a fix and we are monitoring the situation. No user action is required at this time.

4. resolved Jul 25, 2025, 12:34 AM UTC

   This incident has been resolved. If you have the Webflow App open, please close and reopen it to ensure full functionality.

Read the full incident report →