Webdox CLM incident

Performance Degradation - High Response Latency

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on March 11, 2026 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 03:34 PM UTC
Resolved
Mar 11, 2026, 06:40 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 11, 2026, 03:34 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS API

Update timeline

  1. investigating Mar 11, 2026, 03:34 PM UTC

    Our engineering teams are currently reviewing the situation from our end. We are investigating the issue and will update you if we find any relevant information.

  2. identified Mar 11, 2026, 03:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2026, 06:40 PM UTC

    This incident has been resolved.