Webdox CLM incident

Performance Degradation - High Response Latency

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on March 25, 2026 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 06:37 PM UTC
Resolved
Mar 25, 2026, 08:01 PM UTC
Duration
1h 23m
Detected by Pingoru
Mar 25, 2026, 06:37 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS APIWebdox CLMS SignatureWebdox CLMS PreviewWebdox CLMS Third Party CollaborationWebdox CLMS BrainWebdox CLMS PowerBIWebdox Biometria BackendWebdox Biometria FrontEnd

Update timeline

  1. investigating Mar 25, 2026, 06:37 PM UTC

    We are currently investigating this issue.

  2. identified Mar 25, 2026, 07:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 25, 2026, 08:01 PM UTC

    This incident has been resolved.