Webdox CLM incident

Brain - Performance Degradation

Major Resolved View vendor source →

Webdox CLM experienced a major incident on April 14, 2026 affecting Webdox CLMS Brain, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 07:09 PM UTC
Resolved
Apr 14, 2026, 09:14 PM UTC
Duration
2h 5m
Detected by Pingoru
Apr 14, 2026, 07:09 PM UTC

Affected components

Webdox CLMS Brain

Update timeline

  1. investigating Apr 14, 2026, 07:09 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2026, 07:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 14, 2026, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 14, 2026, 09:02 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 14, 2026, 09:14 PM UTC

    This incident has been resolved.