Webdam Outage History

Webdam is up right now

Webdam had 8 outages in the last 2 years totaling 743h 45m of downtime — averaging 0.3 incidents per month.

There were 8 Webdam outages since September 23, 2024 totaling 743h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://webdam-status.bynder.com

Major September 14, 2026

502 Bad Gateway Errors

Detected by Pingoru
Sep 14, 2026, 04:20 PM UTC
Resolved
Sep 14, 2026, 09:55 PM UTC
Duration
5h 35m
Affected: InfrastructureCoreBrand ConnectUploadsDownload
Timeline · 5 updates
  1. investigating Sep 14, 2026, 04:20 PM UTC

    We are actively investigating an incident causing intermittent 502 Bad Gateway errors, navigation latency, and upload/download delays for Webdam users. While our engineering team works to identify the root cause in the backend infrastructure, users can try refreshing their page as a temporary workaround. We will provide further updates as more information becomes available.

  2. investigating Sep 14, 2026, 04:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 14, 2026, 05:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 14, 2026, 07:33 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Sep 14, 2026, 09:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 16, 2026

Degraded performance with downloads

Detected by Pingoru
Jan 16, 2026, 11:07 PM UTC
Resolved
Jan 17, 2026, 12:12 AM UTC
Duration
1h 5m
Affected: Download
Timeline · 3 updates
  1. investigating Jan 16, 2026, 11:07 PM UTC

    We are currently experiencing issues with downloads. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. monitoring Jan 16, 2026, 11:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2026, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Degraded performance with uploads and downloads

Detected by Pingoru
Oct 20, 2025, 09:33 PM UTC
Resolved
Oct 21, 2025, 05:57 PM UTC
Duration
20h 24m
Affected: CoreBrand ConnectUploadsDownload
Timeline · 3 updates
  1. investigating Oct 20, 2025, 09:33 PM UTC

    There are ongoing issues related to uploads and downloads due to the ongoing AWS incident. Assets may get stuck in processing when uploading and asset downloads may fail. We are working hard on the solution of this problem and will keep you updated on the progress.

  2. monitoring Oct 21, 2025, 12:32 AM UTC

    The issue surrounding delays for uploading and downloading assets has been resolved. We will continue to monitor this situation. There are still ongoing issues related to displaying of thumbnails for certain customers due to the ongoing AWS incident. Our team is still looking into this with AWS at this time.

  3. resolved Oct 21, 2025, 05:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 13, 2025

Unable to load Webdam

Detected by Pingoru
Aug 13, 2025, 05:40 PM UTC
Resolved
Aug 13, 2025, 06:25 PM UTC
Duration
45m
Affected: CoreBrand ConnectWorkstream
Timeline · 2 updates
  1. investigating Aug 13, 2025, 05:40 PM UTC

    We are currently investigating reports that Webdam is not loading.

  2. resolved Aug 13, 2025, 06:25 PM UTC

    A fix has been implemented, and we are monitoring the results.

Read the full incident report →

Major April 11, 2025

Links are redirecting to 503 errors.

Detected by Pingoru
Apr 11, 2025, 03:52 PM UTC
Resolved
Apr 11, 2025, 11:01 PM UTC
Duration
7h 8m
Affected: Download
Timeline · 5 updates
  1. investigating Apr 11, 2025, 03:52 PM UTC

    We are currently investigating issues.

  2. identified Apr 11, 2025, 04:21 PM UTC

    The issue has been identified, and we are working on a solution.

  3. identified Apr 11, 2025, 06:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 11, 2025, 08:29 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Apr 11, 2025, 11:01 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor February 25, 2025

Email Notifications are delayed

Detected by Pingoru
Feb 25, 2025, 09:13 PM UTC
Resolved
Mar 03, 2025, 08:48 PM UTC
Duration
5d 23h
Affected: CoreWorkstreamDownloadProofing
Timeline · 7 updates
  1. investigating Feb 25, 2025, 09:13 PM UTC

    We are investigating reports of delayed or not receiving email notifications.

  2. identified Feb 25, 2025, 10:37 PM UTC

    The issue has been identified, and we are working on a solution.

  3. monitoring Feb 26, 2025, 04:36 PM UTC

    A fix has been implemented, and we are monitoring the results of email deliveries.

  4. monitoring Feb 26, 2025, 08:00 PM UTC

    We are continuing to monitor the email deliveries. However, if you feel like you are having issues, please get in touch with [email protected] for assistance.

  5. monitoring Feb 28, 2025, 12:21 AM UTC

    We have rolled out a fix to address email delivery issues. However, depending on your email security tools, our emails may still be blocked. We are actively working with our email vendor to resolve this at their level. If you're encountering any issues or need further assistance, please reach out to us at [email protected].

  6. monitoring Mar 01, 2025, 12:58 AM UTC

    We have rolled out a fix to address email delivery. However, our emails may still be blocked depending on your email security tools. We are continuing to collaborate with our email vendor to address this issue at their level. If you encounter any issues or need further assistance, please get in touch with us at [email protected].

  7. resolved Mar 03, 2025, 08:48 PM UTC

    This incident has been resolved. Email delivery is now functional.

Read the full incident report →

Minor November 4, 2024

Assets stuck processing

Detected by Pingoru
Nov 04, 2024, 06:37 PM UTC
Resolved
Nov 04, 2024, 08:56 PM UTC
Duration
2h 19m
Affected: CoreBrand Connect
Timeline · 5 updates
  1. investigating Nov 04, 2024, 06:37 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 04, 2024, 07:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 04, 2024, 07:42 PM UTC

    The issue has been identified, and a fix is being implemented.

  4. monitoring Nov 04, 2024, 07:49 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Nov 04, 2024, 08:56 PM UTC

    The incident around assets stuck processing has been resolved.

Read the full incident report →