pingoru pingoru Web3Auth had 3 outages in the last 2 years totaling 2h 30m of downtime, averaging 0.1 incidents per month.
There were 3 Web3Auth outages since December 13, 2024 totaling 2h 30m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We experienced a disruption in our Passwordless service due to a widespread AWS outage. More detail on [AWS Health Dashboard](https://health.aws.amazon.com/health/status)
Our service has recovered as AWS has restored their underlying infrastructure
**PNP SDK Service Outage - Incident Report** **Date:** October 15, 2025 **Time:**: 10:50 UTC - 11:50 UTC **Status:** Resolved **Summary** Earlier today, a broken deployment caused a temporary service outage affecting applications utilizing the PNP SDK. The issue was identified shortly after deployment and immediately reverted, restoring normal functionality. **Impact** Only applications and services that depend on the PNP SDK experienced degraded performance or failed requests during the outage period. All other components and systems remained fully operational. **Resolution** Upon detection, the faulty deployment was quickly reverted to the previous stable version. Once reverted, all affected applications recovered automatically, and no further errors were observed.
In the past hour, we experienced an outage in the Asia region due to a failure in one of our cloud components. This issue was isolated to the Asia region and did not affect other regions. The system has since been restored, and operations are back to normal.