Web3Auth incident

AWS global outage

Minor Resolved View vendor source →

Web3Auth experienced a minor incident on October 20, 2025, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:15 AM UTC
Resolved
Oct 20, 2025, 09:45 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 20, 2025, 07:15 AM UTC

Update timeline

  1. monitoring Oct 20, 2025, 07:15 AM UTC

    We experienced a disruption in our Passwordless service due to a widespread AWS outage. More detail on [AWS Health Dashboard](https://health.aws.amazon.com/health/status)

  2. resolved Oct 20, 2025, 09:45 AM UTC

    Our service has recovered as AWS has restored their underlying infrastructure