Is Web24 down?
Last checked 1m agoNo incidents right now.
Web24 is operational right now. Last checked 1m ago; the most recent incident resolved 15d ago.
Real-time Web24 status, recent outages, and incident history: pulled directly from Web24's official status page at status.web24.com.au every 5 minutes. Pingoru tracks 16 Web24 services and has captured 8 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Web24 reports a new incident, free for 3 monitors, no credit card.
Active incidents 5
- Cloud VPSMission Critical VPSVMWare VPSDedicated Servers
Timeline · 1 update
- monitoring · Oct 23, 2026, 07:29 AM UTC
Dear Customer, We’d like to clarify that some customers may still see PHP version numbers such as 8.2.34, even after the security patching has been completed. This is expected for servers running CloudLinux. CloudLinux has applied the required security fixes to its existing PHP packages without necessarily changing the version number. As a result, your PHP version may appear older than the fixed versions listed in the official PHP announcements, but the security fix for CVE-2026-109618 and CVE-2026-109619 is already included. For example, CloudLinux’s PHP 8.2.34 package includes the required security fix, so upgrading specifically to PHP 8.2.35 is not necessary to address these vulnerabilities. Our teams continue to monitor the environment. Thank you for your patience and understanding as we continue to keep your hosting environment secure.
Latest: Dear Customer, We’d like to clarify that some customers may still see PHP version numbers such as 8.2.34, even after the security patching has been completed. This is expected for …
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- Web Hosting PleskReseller Hosting Plesk
Timeline · 1 update
- monitoring · Oct 22, 2026, 02:29 PM UTC
On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execute code on a web server without authentication. We’re pleased to share that PHP security patching has been completed across our shared Windows hosting environment to address these vulnerabilities. The affected PHP versions have been updated to their respective fixed releases. Our teams continue to monitor the environment closely to ensure ongoing stability and security. As an additional precaution, temporary security mitigation limits have been applied while we continue working to fully mitigate the risk. These limits may temporarily affect certain file uploads, large form submissions, and backup restores. If you notice any unusual activity on your website, such as unexpected redirects, unfamiliar administrator accounts or files you did not upload, please contact our support team immediately. We will share further updates on this page if required. Thank you for your patience, understanding, and continued trust in us as we work to keep your hosting environment secure.
Latest: On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execut…
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- Cloud VPSVMWare VPSDedicated Servers
Timeline · 2 updates
- monitoring · Oct 22, 2026, 12:55 PM UTC
Dear Customers, We want to let you know that we are closely monitoring the recently identified PHP security vulnerabilities (CVE-2026-109618 and CVE-2026-109619). Please rest assured that your digital security is our top priority. Our dedicated security and infrastructure teams are already hard at work applying the necessary updates to ensure your server remains fully protected and secure. We will continue to monitor the situation and take the necessary steps to address these vulnerabilities. Thank you so much for your trust, patience, and understanding as we work to keep your environment safe.
- monitoring · Oct 22, 2026, 04:58 PM UTC
On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execute code on a web server without authentication. Our security and infrastructure teams are actively working to address these vulnerabilities across our managed VPS and Dedicated Server environments. We have applied the relevant security updates to servers where patched PHP packages are available. Security fixes may not be available for some older PHP versions, particularly those that have reached end of life, and updates may not be released for these versions in the future. What do you need to do? No immediate action is required if your websites are using latest PHP versions and the server has been updated. If you have concerns about your server's patch status, please contact our support team for assistance. If you notice unusual activity, such as unexpected redirects, unfamiliar administrator accounts, unknown files, high CPU usage or outbound spam, please contact our support team immediately. If your websites are running on older PHP versions, we recommend updating your websites to be compatible with the latest supported PHP versions and upgrading the PHP version on your server accordingly. If you encounter any challenges updating your website or need assistance with the process, please feel free to contact our support team. We’ll be happy to help. We continue to monitor the situation and will share further updates as more information becomes available. Thank you for your patience and understanding as we work to keep your hosting environment secure.
Latest: On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execut…
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- Cloud VPSMission Critical VPSVMWare VPSDedicated Servers
Timeline · 1 update
- monitoring · Oct 22, 2026, 04:59 AM UTC
Dear Customers, We would like to bring to your attention two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which may affect PHP installations on your servers. If you are using a self-managed VPS or Dedicated Server, we recommend reviewing your installed PHP version and applying the relevant security updates as advised by your PHP distribution or operating system provider. What you need to do: Review the PHP versions installed on your server to determine whether they are affected. If your installation is affected, apply the appropriate security updates following your operating system, control panel's recommendations. If you are unsure how to proceed, consult your system administrator or contact our support team for guidance. Please note: For self-managed VPS and Dedicated Servers, maintaining server software and applying security updates are the customer's responsibility. We recommend addressing this advisory promptly to help protect your server and hosted websites from potential security risks. Thank you for your attention and cooperation. Our support team is available to assist with any questions you may have.
Latest: Dear Customers, We would like to bring to your attention two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which may affect PHP installations on your …
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- Web Hosting PleskReseller Hosting PleskWeb Hosting cPanelReseller Hosting cPanel
Timeline · 2 updates
- identified · Oct 21, 2026, 01:52 PM UTC
Dear Customer, We’d like to share an update regarding two recently identified critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619. Protecting our customers’ websites and data is a priority. As a precaution, our security and infrastructure teams applied temporary security mitigations across our shared hosting servers on 21 October 2026 while the permanent fixes are being prepared. How might this affect your website? As part of these temporary security measures, some website functions may experience limitations, particularly: Uploading larger files, such as images, videos and documents. Submitting larger forms or importing data. Restoring backups or performing website migrations. Installing themes or plugins that require file uploads. The impact may vary depending on your server and the functionality being used. Smaller uploads and routine website operations may continue to work normally. What happens next? Our teams are working with our software providers to deploy the appropriate security updates as soon as they become available. Once the permanent fixes are ready and installed, the temporary restrictions can be reviewed and removed. We expect this process to take a few days, although the timeframe may vary depending on the PHP version and availability of the required updates. We’ll share further updates as more information becomes available. We understand that these temporary limitations may cause inconvenience, and we appreciate your patience while we work to address the vulnerabilities. These measures have been implemented as a precaution to help maintain a secure hosting environment. Thank you for your understanding and for trusting us to host your websites. Our commitment remains the same: keeping your hosting environment secure while minimising disruption to your services.
- monitoring · Oct 22, 2026, 02:26 PM UTC
On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execute code on a web server without authentication. We’re pleased to share that PHP security patching has been completed across our shared Windows hosting environment to address these vulnerabilities. The affected PHP versions have been updated to their respective fixed releases. Our teams continue to monitor the environment closely to ensure ongoing stability and security. As an additional precaution, temporary security mitigation limits have been applied while we continue working to fully mitigate the risk. These limits may temporarily affect certain file uploads, large form submissions, and backup restores. If you notice any unusual activity on your website, such as unexpected redirects, unfamiliar administrator accounts or files you did not upload, please contact our support team immediately. We will share further updates on this page if required. Thank you for your patience, understanding, and continued trust in us as we work to keep your hosting environment secure.
Latest: On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially allow attackers to execut…
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Recent outages & incidents
Past 90 days- Cloud VPSVMWare VPSDedicated Servers
Timeline · 2 updates
- identified · Oct 13, 2026, 12:28 AM UTC
We have identified an issue affecting email services. Customers may experience difficulties sending emails to external mail servers and receiving incoming emails. Some messages may be delayed or rejected. Local email delivery remains operational, but email delivery involving external mail servers may be affected. Our technical team is working to resolve the issue. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- resolved · Oct 13, 2026, 03:59 AM UTC
The email issue has been resolved. Email sending and receiving services are now operating normally. We apologize for the inconvenience and appreciate your patience.
Latest: The email issue has been resolved. Email sending and receiving services are now operating normally. We apologize for the inconvenience and appreciate your patience.
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- Technical Support (Phone)
Timeline · 2 updates
- investigating · Aug 14, 2026, 01:14 AM UTC
We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible. Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance. We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.
- resolved · Aug 14, 2026, 02:00 AM UTC
Our phone support lines have now been restored and are fully operational. Our engineers have completed the necessary work to resolve the issue and are taking steps to help prevent it from happening again. We apologize for the inconvenience and appreciate your patience and understanding. Live Chat Support: Our live chat support remains available 24/7 if you need further assistance.
Latest: Our phone support lines have now been restored and are fully operational. Our engineers have completed the necessary work to resolve the issue and are taking steps to help prevent …
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- Cloud VPSMission Critical VPSVMWare VPSDedicated Servers
Timeline · 2 updates
- monitoring · Aug 03, 2026, 10:31 AM UTC
Dear Customers, cPanel has released a security update to address CVE-2026-58048, a database privilege escalation vulnerability affecting supported cPanel & WHM versions. We strongly recommend that all customers update their servers to the patched versions available. Please refer to the official advisories below for more details: https://support.cpanel.net/hc/en-us/articles/42285745783703-Security-CVE-2026-58048-Database-Privilege-Escalation Action Required Please log in to your server via SSH as the root user and run the following command: /scripts/upcp This command will download and install the latest available cPanel & WHM updates, including the security fixes released by cPanel. After the update completes, verify your cPanel version: /usr/local/cpanel/cpanel -V Why This Update required This security release addresses a vulnerability that could allow privilege escalation within the database environment. Applying the latest cPanel update is the recommended mitigation from cPanel and helps protect your server from potential exploitation. If you are unable to perform the update or experience any issues during the upgrade process, please contact our support team. We will be happy to assist you.
- resolved · Sep 14, 2026, 01:52 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Web24 outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 16 components checked every 5 minutesThe longest incident in the last year, Security Advisory: Immediate cPanel Update Recommended for VPS & Dedicated Servers on April 29, 2026, ran for 91 days. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Dedicated Servers11
- VMWare VPS10
- Cloud VPS9
- Mission Critical VPS6
- Reseller Hosting Plesk5
Latest incidents
- CloudLinux PHP Security Update – Version Number Clarification for CVE-2026-109618 and CVE-2026-109619
Dear Customer, We’d like to clarify that some customers may still see PHP version numbers such as 8.2.34, even after the security patching has been completed.…
- PHP Security Update – Shared Windows Hosting
On 21 October 2026, two critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were reported. These vulnerabilities could potentially…
- Important Security Update: PHP Security Mitigations for Managed Servers
Dear Customers, We want to let you know that we are closely monitoring the recently identified PHP security vulnerabilities (CVE-2026-109618 and…
- Started Oct 23, 2026, 07:29 AM UTC · ● 4d 23h
- Started Oct 22, 2026, 02:29 PM UTC · ● 5d 16h
- Started Oct 22, 2026, 12:55 PM UTC · ● 5d 18h
- Started Oct 22, 2026, 04:59 AM UTC · ● 6d 2h
- Started Oct 21, 2026, 01:52 PM UTC · ● 6d 17h
- Started Oct 13, 2026, 12:28 AM UTC · Resolved Oct 13, 2026, 03:59 AM UTC · 3h 31m
- Phone Support Service Disruption ResolvedStarted Aug 14, 2026, 01:14 AM UTC · Resolved Aug 14, 2026, 02:00 AM UTC · 46m
- Started Aug 03, 2026, 10:31 AM UTC · Resolved Sep 14, 2026, 01:52 PM UTC · 42d 3h