Weave incident

Payments Writing Back Unsuccessful Charges

Minor Resolved View vendor source →

Weave experienced a minor incident on October 13, 2025 affecting Payments, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 04:57 PM UTC
Resolved
Oct 13, 2025, 07:17 PM UTC
Duration
2h 20m
Detected by Pingoru
Oct 13, 2025, 04:57 PM UTC

Affected components

Payments

Update timeline

  1. investigating Oct 13, 2025, 04:57 PM UTC

    We are currently investigating this issue.

  2. identified Oct 13, 2025, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2025, 06:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2025, 07:17 PM UTC

    This incident has been resolved.