Weave incident

Calls and Chats to Weave Support Unavailable

Notice Resolved View vendor source →

Weave experienced a notice incident on October 20, 2025, lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:04 PM UTC
Resolved
Oct 20, 2025, 08:02 PM UTC
Duration
4h 58m
Detected by Pingoru
Oct 20, 2025, 03:04 PM UTC

Update timeline

  1. investigating Oct 20, 2025, 03:04 PM UTC

    Due to a third-party incident, calls and chats to Weave Support are temporarily unavailable. For assistance with technical or billing questions, please email us at [email protected] No components were marked as affected by this incident.

  2. investigating Oct 20, 2025, 03:19 PM UTC

    We are continuing to investigate this issue. Visit www.weavehelp.com for assistance with Weave products.

  3. resolved Oct 20, 2025, 08:02 PM UTC

    This incident has been Resolved! Weave support can now accept inbound Calls and chats!