Weave incident

Reports of being Unable to Take Callers Off Hold

Minor Resolved View vendor source →

Weave experienced a minor incident on October 30, 2025 affecting Phone Service, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 07:26 PM UTC
Resolved
Oct 30, 2025, 08:53 PM UTC
Duration
1h 26m
Detected by Pingoru
Oct 30, 2025, 07:26 PM UTC

Affected components

Phone Service

Update timeline

  1. investigating Oct 30, 2025, 07:26 PM UTC

    We have received reports of offices having issues with being able to take callers out of a hold/park after placing the caller on hold/park. Our teams are currently investigating.

  2. resolved Oct 30, 2025, 08:53 PM UTC

    This incident has been resolved.