Weave experienced a minor incident on November 18, 2025 affecting SMS (texting) Service, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
SMS (texting) Service
Update timeline
- investigating Nov 18, 2025, 01:23 PM UTC
We are currently investigating an issue with outbound texting.
- identified Nov 18, 2025, 01:31 PM UTC
The issue has been identified. A third-party incident is currently impacting outbound texting, payments, and fax services.
- monitoring Nov 18, 2025, 03:04 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Nov 18, 2025, 03:23 PM UTC
This incident has been resolved.