Weave incident

Third Party Error Affecting Voice AI

Major Resolved View vendor source →

Weave experienced a major incident on May 19, 2026 affecting Phone Service, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 05:23 PM UTC
Resolved
May 19, 2026, 06:07 PM UTC
Duration
43m
Detected by Pingoru
May 19, 2026, 05:23 PM UTC

Affected components

Phone Service

Update timeline

  1. investigating May 19, 2026, 05:23 PM UTC

    We are currently investigating this issue.

  2. monitoring May 19, 2026, 05:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2026, 06:07 PM UTC

    This incident has been resolved.