Weave experienced a minor incident on October 7, 2026 affecting Automated Schedule Reminders, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Automated Schedule Reminders
Update timeline
- investigating Oct 07, 2026, 04:52 PM UTC
We’re investigating reports of appointment reminders being sent using outdated or incorrect appointment information. Our team is currently investigating. We’ll share an update as we learn more.
- investigating Oct 07, 2026, 05:06 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 07, 2026, 07:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 11:09 PM UTC
This incident has been resolved.