Wealthsimple incident

Temporary issue with identification uploads | Problème temporaire de téléversements de pièces d'identité

Wealthsimple experienced a minor incident on July 2, 2025 affecting Account Opening, lasting 13m. The incident has been resolved; the full update timeline is below.

Started: Jul 02, 2025, 06:51 PM UTC
Resolved: Jul 02, 2025, 07:04 PM UTC
Duration: 13m
Detected by Pingoru: Jul 02, 2025, 06:51 PM UTC

Affected components

Account Opening

Update timeline

investigating Jul 02, 2025, 06:51 PM UTC

Uploading identification may not work as expected. Our team is actively working to restore this functionality. Le téléversement des pièces d'identité pourrait ne pas fonctionner comme prévu. Notre équipe travaille activement à rétablir cette fonctionnalité.
resolved Jul 02, 2025, 07:04 PM UTC

This has been resolved. Ce problème a été résolu.