Wealthsimple incident

System Issues | Difficultés techniques

Critical Resolved View vendor source →

Wealthsimple experienced a critical incident on August 5, 2025 affecting Account Login and Automations and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 02:43 PM UTC
Resolved
Aug 05, 2025, 06:00 PM UTC
Duration
3h 17m
Detected by Pingoru
Aug 05, 2025, 02:43 PM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsPhysical CardAuto-fill My ReturnAccount OpeningDepositCryptoVirtual CardFiling Submission

Update timeline

  1. investigating Aug 05, 2025, 02:43 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Aug 05, 2025, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 06:00 PM UTC

    This incident has been resolved.