Wealthsimple incident

System Issues | Difficultés techniques

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on August 6, 2025 affecting Account Login and Automations and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 05:11 AM UTC
Resolved
Aug 07, 2025, 12:05 PM UTC
Duration
1d 6h
Detected by Pingoru
Aug 06, 2025, 05:11 AM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsPhysical CardAuto-fill My ReturnAccount OpeningDepositCryptoVirtual CardFiling Submission

Update timeline

  1. investigating Aug 06, 2025, 05:11 AM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Aug 06, 2025, 05:45 AM UTC

    A fix has been implemented and we're monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.

  3. resolved Aug 07, 2025, 12:05 PM UTC

    This incident has been resolved.