Wealthsimple incident

System Issues | Difficultés techniques

Notice Resolved View vendor source →

Wealthsimple experienced a notice incident on August 7, 2025 affecting Account Login and Account Opening and 1 more component, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 12:15 PM UTC
Resolved
Aug 14, 2025, 03:25 PM UTC
Duration
7d 3h
Detected by Pingoru
Aug 07, 2025, 12:15 PM UTC

Affected components

Account LoginAccount OpeningAccount ValuesActivity DisplayApp or Website DisplayReferrals and PromotionsSubscriptionsWebsite

Update timeline

  1. monitoring Aug 07, 2025, 12:15 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. A fix has been implemented and we're monitoring the results. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application. Un correctif a été mis en place et nous en assurons le suivi.

  2. monitoring Aug 07, 2025, 12:27 PM UTC

    We are continuing to monitor for any further issues. Nous continuons de surveiller tout autre problème.

  3. monitoring Aug 14, 2025, 02:22 PM UTC

    We are still keeping an eye out for any further problems. Nous restons à l’affût de tout nouveau problème.

  4. resolved Aug 14, 2025, 03:25 PM UTC

    This has been resolved. | Ce problème a été résolu.