Wealthsimple incident

System Issues | Difficultés techniques

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on August 15, 2025 affecting Account Login and Alternative Investments and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 02:05 AM UTC
Resolved
Aug 15, 2025, 05:29 AM UTC
Duration
3h 24m
Detected by Pingoru
Aug 15, 2025, 02:05 AM UTC

Affected components

Account LoginAlternative InvestmentsAccount OpeningCryptoGraphsAccount ValuesActivity DisplayNet DepositsApp or Website DisplayManaged Investments

Update timeline

  1. investigating Aug 15, 2025, 02:05 AM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Aug 15, 2025, 02:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2025, 05:29 AM UTC

    This has been resolved. Ce problème a été résolu.