Wealthsimple incident

System Issues | Difficultés techniques

Critical Resolved View vendor source →

Wealthsimple experienced a critical incident on August 29, 2025 affecting Account Login and Automations and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 04:26 PM UTC
Resolved
Aug 29, 2025, 05:17 PM UTC
Duration
50m
Detected by Pingoru
Aug 29, 2025, 04:26 PM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsAuto-fill My ReturnAccount OpeningDepositCryptoFiling SubmissionE-transferGraphs

Update timeline

  1. investigating Aug 29, 2025, 04:26 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Aug 29, 2025, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 29, 2025, 05:17 PM UTC

    This has been resolved. Ce problème a été résolu.