Wealthsimple incident

Crypto - Market volatility | Volatilité des marchés

Wealthsimple experienced a major incident on October 10, 2025 affecting Crypto, lasting 19h 42m. The incident has been resolved; the full update timeline is below.

Started: Oct 10, 2025, 09:56 PM UTC
Resolved: Oct 11, 2025, 05:38 PM UTC
Duration: 19h 42m
Detected by Pingoru: Oct 10, 2025, 09:56 PM UTC

Affected components

Crypto

Update timeline

investigating Oct 10, 2025, 09:56 PM UTC

Due to increased volatility, some crypto orders may be rejected. | En raison de la volatilité accrue, certains ordres crypto pourraient être refusés.
identified Oct 10, 2025, 10:08 PM UTC

The issue has been identified and a fix is being implemented. | Le problème a été identifié et nous travaillons à sa résolution.
monitoring Oct 10, 2025, 10:27 PM UTC

A fix has been implemented and we're monitoring the results. | Un correctif a été mis en place et nous en assurons le suivi.
monitoring Oct 11, 2025, 04:50 PM UTC

A fix has been implemented and we're monitoring the results. | Un correctif a été mis en place et nous en assurons le suivi.
resolved Oct 11, 2025, 05:38 PM UTC

This has been resolved. | Ce problème a été résolu.