WealthKernel incident

Service Disruption

Notice Resolved View vendor source →

WealthKernel experienced a notice incident on July 21, 2022 affecting Production: Dashboard and Production: API and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 04:48 AM UTC
Resolved
Jul 21, 2022, 07:17 AM UTC
Duration
2h 29m
Detected by Pingoru
Jul 21, 2022, 04:48 AM UTC

Affected components

Production: DashboardProduction: APIProduction: AuthSandbox: DashboardSandbox: APISandbox: Auth

Update timeline

  1. investigating Jul 21, 2022, 04:48 AM UTC

    We are currently investigating this issue

  2. investigating Jul 21, 2022, 05:23 AM UTC

    Our cloud service provider has confirmed an issue with a database server

  3. monitoring Jul 21, 2022, 07:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2022, 07:17 AM UTC

    The incident has been resolved