WealthKernel incident

Production and Sandbox Connectivity Degraded

Notice Resolved View vendor source →

WealthKernel experienced a notice incident on January 25, 2023 affecting Production: Dashboard and Production: API and 1 more component, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 08:29 AM UTC
Resolved
Jan 25, 2023, 01:31 PM UTC
Duration
5h 2m
Detected by Pingoru
Jan 25, 2023, 08:29 AM UTC

Affected components

Production: DashboardProduction: APIProduction: AuthSandbox: DashboardSandbox: APISandbox: Auth

Update timeline

  1. investigating Jan 25, 2023, 08:29 AM UTC

    We are currently investigating intermittent connectivity issues on our platform edge.

  2. monitoring Jan 25, 2023, 11:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2023, 01:31 PM UTC

    We identified recent connectivity issues as caused by networking outage at one of the major cloud providers. The issues have now been resolved and all WealthKernel services are operational.