WealthKernel incident

Bank account verification issues

Minor Resolved View vendor source →

WealthKernel experienced a minor incident on February 12, 2025 affecting Production: API, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 11:45 AM UTC
Resolved
Feb 12, 2025, 03:33 PM UTC
Duration
3h 48m
Detected by Pingoru
Feb 12, 2025, 11:45 AM UTC

Affected components

Production: API

Update timeline

  1. monitoring Feb 12, 2025, 11:45 AM UTC

    Our external automated bank account verification provider is experiencing connectivity issues. Bank account checks may take longer.

  2. resolved Feb 12, 2025, 03:33 PM UTC

    Our external automated bank account verification provider has recovered from its connectivity issues. Bank account checks should no longer be delayed.