Wave experienced a major incident on September 4, 2024 affecting Payments, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- investigating Sep 04, 2024, 01:49 PM UTC
We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.
- resolved Sep 04, 2024, 02:17 PM UTC
The issue has been resolved. Saved credit cards can now be used for processing payments as expected. Some recurring invoice payments may not have succeeded, and will need to have the charge applied manually. Thank you for your patience.