Wave incident

Payroll Timesheets Error

Major Resolved View vendor source →

Wave experienced a major incident on September 20, 2024 affecting Payroll, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 01:27 PM UTC
Resolved
Sep 20, 2024, 01:44 PM UTC
Duration
16m
Detected by Pingoru
Sep 20, 2024, 01:27 PM UTC

Affected components

Payroll

Update timeline

  1. investigating Sep 20, 2024, 01:27 PM UTC

    We are currently investigating reports of errors with saving hours on the Timesheets page.

  2. monitoring Sep 20, 2024, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2024, 01:44 PM UTC

    The issue has been resolved. Thanks for your patience.