Wave experienced a major incident on January 16, 2025 affecting Payments, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- investigating Jan 16, 2025, 11:50 PM UTC
We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.
- investigating Jan 17, 2025, 12:27 AM UTC
We are continuing to investigate this issue.
- resolved Jan 17, 2025, 12:28 AM UTC
This issue has been resolved, and the impacted businesses should be able to process as expected. Thank you for your patience, and we apologize for the interruption today.