Wave incident

Errors in Wave after login

Major Resolved View vendor source →

Wave experienced a major incident on May 12, 2025 affecting Web Application, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 06:46 PM UTC
Resolved
May 12, 2025, 08:16 PM UTC
Duration
1h 30m
Detected by Pingoru
May 12, 2025, 06:46 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 12, 2025, 06:46 PM UTC

    We are investigating reports of errors in Wave accounts after logging in. Further updates to follow.

  2. identified May 12, 2025, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2025, 07:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2025, 08:16 PM UTC

    This incident has been resolved.