Wati experienced a minor incident on November 18, 2025, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 18, 2025, 11:35 AM UTC
We are currently experiencing issues with Cloudflare that are impacting many of our accounts and services. Our team is treating this as a priority and is actively working to resolve the problem as quickly as possible. We sincerely regret any inconvenience this may cause and appreciate your patience while we work on a solution.
- monitoring Nov 18, 2025, 12:27 PM UTC
Cloudflare services are starting to recover, but some customers may continue to observe higher-than-normal error rates as they continue remediation efforts Our team is closely monitoring this issue and will share another update once available.
- resolved Nov 18, 2025, 03:56 PM UTC
Upon long monitoring Cloudflare's update on the incident being resolved, we can now confirm that we have no more reports from our side as well. This incident is now resolved. Thank you for the cooperation and understanding.