Wati experienced a notice incident on June 12, 2026, lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 12, 2026, 02:00 PM UTC
We are currently investigating an issue affecting messaging capabilities due to an ongoing incident reported by META. Users may encounter errors such as "Facebook is down" or experience disruptions when attempting to use Facebook-related messaging services. Based on our current assessment, the issue originates from META's infrastructure and is not caused by our platform. Our team is actively monitoring the situation and coordinating with META for further updates. We will share additional information as soon as we receive updates from META. Thank you for your patience and understanding. - WATI
- resolved Jun 12, 2026, 05:15 PM UTC
The previous disruption on the Meta side has now been resolved, and the services are now back to normal.
- monitoring Jun 12, 2026, 06:30 PM UTC
META has confirmed that the issue has been resolved, and messaging services have returned to normal. We will continue to closely monitor the platform to ensure stability. Thank you for your patience. If you continue to experience any issues, please contact our Support team.