Waterford Outage History

Waterford is up right now

Pingoru has recorded 18 incidents for Waterford: 0 in the last 12 months and 0 in the last 90 days.

Source: status.waterford.org

18incidents recorded
0last 12 months
0last 90 days
–typical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Waterford in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 526 (0%)

Incidents, newest first

Minor October 20, 2025 Dashboards and Reporting Data Processing Is Delayed 1d 3h mentor.waterford.org, Reporting and Dashboards, teacher.waterford.org

Started Oct 20, 2025, 04:01 PM UTC· resolved Oct 21, 2025, 07:53 PM UTC

  1. investigating Oct 20, 2025, 04:01 PM UTC

    We are currently experiencing a delay in the processing of student data due to recent events in Amazon Web Services (AWS). As a result, some dashboards and reports may temporarily display outdated information. Our team is monitoring the situation and will provide updates as data processing returns to normal.

  2. identified Oct 20, 2025, 06:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 20, 2025, 07:18 PM UTC

    We are continuing to work on a fix for this issue data may remain out of date for an additional 12-24 hours.

  4. resolved Oct 21, 2025, 07:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2025 Users reporting error pages and difficulty signing in to Waterford –

Started May 08, 2025, 02:30 PM UTC· resolved May 08, 2025, 02:30 PM UTC

  1. resolved May 08, 2025, 02:53 PM UTC

    Some users have difficulty signing in to Waterford and receiving timeouts or error pages.

Read the full incident report →

Major March 12, 2025 Users unable to authenticate with Waterford Reading Academy products 1h 9m my.waterford.org, upstart.waterford.org, mentor.waterford.org, teacher.waterford.org

Started Mar 12, 2025, 01:19 PM UTC· resolved Mar 12, 2025, 02:29 PM UTC

  1. investigating Mar 12, 2025, 01:19 PM UTC

    We are currently investigating this issue.

  2. identified Mar 12, 2025, 01:23 PM UTC

    The issue has been identified, and a fix is currently in progress

  3. monitoring Mar 12, 2025, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2025, 02:29 PM UTC

    This incident has been resolved.

Read the full incident report →