WatchGuard incident

2026-08-24 - AMER - Issues with Firebox Configurations

Minor Resolved View vendor source →

WatchGuard experienced a minor incident on August 24, 2026 affecting Firebox Configuration:::AMER, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 07:15 PM UTC
Resolved
Aug 24, 2026, 08:13 PM UTC
Duration
58m
Detected by Pingoru
Aug 24, 2026, 07:15 PM UTC

Affected components

Firebox Configuration:::AMER

Update timeline

  1. investigating Aug 24, 2026, 07:15 PM UTC

    We’re investigating reports of errors when attempting to view Firebox configurations in WatchGuard Cloud. Once we determine the impact and scope of these potential issues, we’ll post our next update in 30 minutes, if not sooner.

  2. monitoring Aug 24, 2026, 07:40 PM UTC

    Our team has identified and deployed access rule mitigations for the errors encountered when attempting to view Firebox configurations in WatchGuard Cloud. We’ll continue to monitor the service to ensure system stability. We’ll post our next update in 30 minutes, if not sooner.

  3. resolved Aug 24, 2026, 08:13 PM UTC

    We are no longer experiencing reports of errors when attempting to view Firebox configurations in WatchGuard Cloud, and this incident is now resolved. Firebox Management in WatchGuard Cloud is operating normally at this time.