WatchGuard experienced a major incident on August 11, 2026 affecting DNSWatch V1 DNS Resolvers:::APAC, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 01:40 PM UTC
We're investigating alerts on DNSWatch V1 services. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
- identified Aug 11, 2026, 01:50 PM UTC
We continue to work on alerts on DNSWatch V1 services and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- monitoring Aug 11, 2026, 01:52 PM UTC
Our systems show alerts on DNSWatch V1 services are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Aug 11, 2026, 02:19 PM UTC
We are no longer experiencing alerts on DNSWatch V1 services and this incident is now resolved. The system is operating normally at this time.