WatchGuard incident

2025-11-21 - AMER - ThreatSync Ingestion Delay

Minor Resolved View vendor source →

WatchGuard experienced a minor incident on November 21, 2025 affecting Ingestion:::AMER, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 05:17 AM UTC
Resolved
Nov 21, 2025, 11:13 AM UTC
Duration
5h 56m
Detected by Pingoru
Nov 21, 2025, 05:17 AM UTC

Affected components

Ingestion:::AMER

Update timeline

  1. monitoring Nov 21, 2025, 05:17 AM UTC

    We have identified an issue causing a delay in ThreatSync Ingestion. We have implemented a fix and are monitoring the system's recovery. We'll post our next update in 6 hours, if not sooner.

  2. resolved Nov 21, 2025, 11:13 AM UTC

    We are no longer experiencing delay in ThreatSync Ingestion and this incident is now resolved. The product is operating normally at this time.