WatchGuard incident

2025-12-03 - GLOBAL - Degraded performance on the access to Aether/Cytomic consoles

Minor Resolved View vendor source →

WatchGuard experienced a minor incident on December 3, 2025 affecting Console:::GLOBE, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 09:48 AM UTC
Resolved
Dec 03, 2025, 10:33 AM UTC
Duration
45m
Detected by Pingoru
Dec 03, 2025, 09:48 AM UTC

Affected components

Console:::GLOBE

Update timeline

  1. investigating Dec 03, 2025, 09:48 AM UTC

    We're investigating alerts on Aether/Cytomic consoles service. Once we determine the impact and scale of these errors we'll post our next update in 60 minutes, if not sooner.

  2. monitoring Dec 03, 2025, 10:11 AM UTC

    Our systems show alerts on Aether/Cytomic consoles service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

  3. resolved Dec 03, 2025, 10:33 AM UTC

    We are no longer experiencing alerts on Aether/Cytomic consoles service and this incident is now resolved. The service is operating normally at this time.