WatchGuard incident

2025-12-31 - EMEA - Issues with Non-PDF File Analysis

Minor Resolved View vendor source →

WatchGuard experienced a minor incident on December 31, 2025, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 04:14 PM UTC
Resolved
Dec 31, 2025, 07:13 PM UTC
Duration
2h 58m
Detected by Pingoru
Dec 31, 2025, 04:14 PM UTC

Update timeline

  1. investigating Dec 31, 2025, 04:14 PM UTC

    The non-PDF file analysis service is experiencing issues in the EMEA region. Our team is investigating this and will post an update within the next 2 hours.

  2. identified Dec 31, 2025, 06:02 PM UTC

    We have identified the issue and are working towards resolving it. We will post our next update within the next 6 hours.

  3. resolved Dec 31, 2025, 07:13 PM UTC

    The issue has been resolved. We apologize for any inconvenience that this may have caused.